Full Personal Data Protection

Privacy Policy Nusantara4D – Our Commitment Protecting the Personal Data of Malaysian Players

Your trust is the foundation of everything we do at Nusantara4D. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data. We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) across all our operations.

Updated: 1 January 2026 · Version 3.1
What This Policy Covers
Types of personal data we collect
How your data is used
How we protect your information
Your rights regarding your personal data
Use of cookies and tracking technologies
How to contact us about your data

nusantara4d does not sell or rent your personal data to any third party for marketing purposes.

Nusantara4D's Six Pillars of Data Protection

Our commitment to privacy goes beyond legal compliance – it is a core value that underpins every decision we make about how we handle your data.

256-bit SSL Encryption at All Times

All communications between your device and Nusantara4D's servers are protected by 256-bit SSL encryption, the same standard used by global banking institutions. This means every login credential, financial detail and personal data transmitted through our platform cannot be intercepted or read by any unauthorised third party.

Data Not Sold to Third Parties

Nusantara4D strictly does not sell, rent or disclose your personal data to any third party for marketing or commercial purposes. Your data is shared only with service providers directly involved in the operation of our platform, and solely for the purposes stated in this Privacy Policy.

Full Compliance with Malaysia's PDPA 2010

All of nusantara4d's data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This gives you robust legal protection and ensures your data is handled in accordance with the standards set by the Personal Data Protection Commissioner of Malaysia.

Tiered Access Controls

Access to user personal data within nusantara4d's internal systems is restricted to staff with a legitimate business need. All access is logged and monitored. User passwords are stored in a hashed format that cannot be decrypted — no one on our team is able to view your password in its original form.

Data Minimisation – Only What Is Necessary

Nusantara4D applies the principle of data minimisation – we collect only the personal data that is strictly necessary for platform operations and service delivery. We do not collect excessive data or data without a clear purpose. Every piece of data collected has a valid justification, as stated in this policy.

Your Full Rights Over Your Own Data

You have full rights to access, correct, request deletion of, and withdraw consent for the processing of your personal data. Nusantara4D fully respects these rights and provides straightforward mechanisms for you to exercise them without any undue barriers.

Important Notice to nusantara4d Players

By registering and using the nusantara4d platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please contact us before continuing to use the platform or submit a request to close your account.

1Data Controller Information

Nusantara4d ("we", "our platform") is the data controller responsible for personal data collected through the nusantara4d.online website and all related services. Any enquiries regarding your personal data may be directed to our Privacy Officer by email at support@nusantara4d.online.

Nusantara4d operates as an online betting and gaming platform serving players in Malaysia. All data collected is processed in the context of delivering Sports Betting, Live Casino, slots, and other gaming services available on our platform.

2Personal Data We Collect

2.1 Data You Provide Directly

When you register an account or use nusantara4d's services, you provide us with the following data:

  • Registration Information: Full name, Malaysian phone number, email address, and date of birth.
  • Identity Verification (KYC) Information: Malaysian MyKad or passport copy, a verification selfie, and a bank or e-wallet statement where required for withdrawal processing.
  • Financial Information: Bank account or e-wallet details for withdrawal processing purposes. We do not store full credit card details — all transactions are processed through PCI-DSS compliant payment gateways.
  • Communications: Records of conversations with our customer support team via live chat or email.

2.2 Data Collected Automatically

When you browse or use the Nusantara4D platform, our systems automatically collect certain technical information:

  • Log Data: IP address, web browser type, device operating system, time and date of visit, and pages browsed.
  • Gaming Data: Betting history, game types played, amounts wagered, wins and losses, and transaction history.
  • Device Data: Unique device identifiers, device model, and app or browser version information.
  • Location Data: General location based on your IP address for regional verification and fraud prevention purposes.

2.3 Data from Third Parties

In certain cases, nusantara4d may receive data about you from authorised third parties, such as identity verification service providers, fraud prevention agencies, or regulatory bodies. This data is used solely for security purposes, legal compliance, and the prevention of financial crime.

nusantara4d does not collect sensitive data such as health information, religious beliefs, or political affiliations. The only data we process that falls under the sensitive category is financial and identity information, collected solely for platform operational requirements and legal compliance.

3How We Use Your Personal Data

Nusantara4D uses the personal data collected for the following purposes:

Purpose of Use Types of Data Used Legal Basis
Registration and account management Name, phone number, email address, date of birth Contract performance
Processing deposits and withdrawals Financial information, KYC Contract performance
Fraud prevention and anti-money laundering All account data, IP, geolocation Legal obligation
Customer support Communication records, account history Contract performance
Marketing and promotions Email address, phone number, game preferences Your consent
Analytics and platform improvement Usage data, device data (anonymised) Legitimate interests
Regulatory and licensing compliance All related data Legal obligation

3.1 Direct Marketing

Nusantara4D may send you marketing communications about promotions, new bonuses and relevant offers via email or SMS, subject to your consent. You may withdraw this consent at any time by clicking the "unsubscribe" link in any of our marketing emails or by contacting our support team. Withdrawing marketing consent does not affect your receipt of essential operational communications such as transaction notifications or security verifications.

4Data Sharing with Third Parties

4.1 Service Providers

Nusantara4d shares necessary personal data with selected service providers who assist us in operating the platform. This includes:

  • Payment Gateway: Malaysian e-wallet providers (Touch 'n Go, GrabPay, DuitNow, ShopeePay, Boost) and banks (via FPX – Maybank2u and CIMB Clicks) for processing deposits and withdrawals.
  • Game Providers: Companies such as Evolution Gaming and Pragmatic Play, to provide Live Casino and slots games, requiring minimal session data for game integration.
  • Identity Verification Services: Third-party KYC providers to verify user identity for compliance requirements.
  • Analytics Services: Web analytics tools to understand how users interact with our platform for product improvement purposes.

All third-party service providers are contractually bound to protect your personal data and use it only for the specified purposes. They are prohibited from using your data for their own ends.

4.2 Mandatory Disclosure to Authorities

Nusantara4D may be required to disclose your personal data to government authorities or law enforcement agencies in certain circumstances mandated by Malaysian law, including financial crime investigations, money laundering cases or valid court orders. In such circumstances, we will endeavour to notify you where permitted by law, prior to the disclosure being made.

nusantara4d strictly does NOT sell, rent, or trade your personal data to marketing companies, data brokers, or any party not directly involved in the operation of our platform.

5Data Security and Protection Measures

5.1 Technical Security Measures

Nusantara4D implements a range of technical security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

1
256-bit SSL Encryption

All data transmitted between your browser and our servers is encrypted using TLS 1.3 with 256-bit encryption — the same level of security used by major banking institutions.

2
Hashed Password Storage

User passwords are never stored in plain text. We use a strong cryptographic hashing algorithm (bcrypt), meaning that even in the event of unauthorised access to our database, your password cannot be recovered.

3
Two-Factor Authentication (2FA)

Signing in from a new device requires OTP verification via SMS to your registered Malaysian phone number, adding an important additional layer of security.

4
24/7 Security Monitoring

Our technical security team monitors suspicious activity on the platform in real time. Accounts displaying unusual access patterns are proactively reviewed.

5
Regular Security Audits

Nusantara4d conducts periodic independent third-party security audits to identify and address vulnerabilities before they can be exploited.

5.2 Data Breach

While we take all reasonable steps to protect your data, no system can guarantee absolute security. In the event of a data breach that affects your rights and freedoms, Nusantara4D is committed to notifying you via email and/or in-platform notification within the timeframe required by applicable law, and to taking immediate steps to mitigate the impact of the breach.

6Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights over your personal data processed by nusantara4d:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete data we hold about you.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data.

Right to Restrict Processing

You may request a restriction on the processing of your data under certain circumstances.

Data Portability Rights

You may receive a copy of your data in a machine-readable format for portability purposes.

Right to Object

You may object to the processing of your data for direct marketing at any time.

6.1 How to Exercise Your Rights

To exercise any of the rights listed above, submit a written request to our Privacy Officer by email at support@nusantara4d.online with the subject line "Privacy Rights Request", along with your full name and the phone number registered to your account. We will respond within 21 business days of receiving a complete request.

Please note that certain rights may be limited in specific circumstances, particularly where data processing is required by law (for example, financial records that must be retained for AML compliance). In such cases, we will clearly explain the reasons for those limitations in our response to you.

7Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you browse a website. nusantara4d uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and understand how users interact with our services.

7.2 Types of Cookies We Use

Cookie Type Purpose Retention Period
Essential Cookies Ensuring the platform functions correctly – session verification, login security Session only
Preference Cookies Saving language preferences, display settings, and other personalised options 1 year
Analytics Cookies Collecting anonymised information on platform usage for improvement purposes 2 years
Security Cookies Detecting suspicious login attempts and protecting accounts against unauthorised access 30 days

7.3 Managing Cookies

You can manage or disable cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the nusantara4d platform, including your ability to log in to your account. Analytics and preference cookies can be turned off without impacting the platform's core functionality.

8Data Retention and Deletion

8.1 Data Retention Period

Nusantara4d retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to meet our legal obligations. As a general guide:

  • Active Account Data: For the duration your account remains active, and for a reasonable period after it is closed.
  • Financial Transaction Records: Minimum 5 years from the date of transaction, in accordance with Malaysia's AML requirements.
  • KYC Records: Minimum 5 years after account closure, as required by anti-money laundering regulations.
  • Support Communication Records: 2 years from the date of communication, for reference and dispute resolution purposes.
  • Technical Log Data: 90 days for security analysis and anomaly detection.

8.2 Data Deletion

Once the retention period expires, or upon a valid request for deletion where we have the right to delete, nusantara4d will securely delete or anonymise the data using methods that ensure it cannot be recovered. Deletion is typically completed within 30 days of a valid request or the expiry of the retention period.

9Children's Privacy

The Nusantara4D platform is not intended for anyone under the age of 18, and we do not knowingly collect personal data from minors. If you believe we may have collected data from someone under 18, please contact us immediately at support@nusantara4d.online and we will take appropriate steps to delete that data promptly.

Nusantara4d conducts age verification during registration and KYC to ensure the platform remains inaccessible to minors. Any account found to belong to an individual under 18 will be terminated immediately, with all balances frozen pending return to the legal guardian.

10Links to Third-Party Websites

The Nusantara4D platform may contain links to third-party websites or services such as game providers or payment gateways. These websites and services have their own separate privacy policies, and Nusantara4D is not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit, especially when providing any personal information to them directly.

11Privacy Policy Amendments

Nusantara4d reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you via your registered email and/or a prominent in-platform notification at least 14 days before the changes take effect.

Continued use of the nusantara4d platform after the effective date of any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information. The "Updated" date at the top of this page indicates when this Privacy Policy was last revised.

The current version of this Privacy Policy is Version 3.1, effective 1 January 2026. To review previous versions or the changelog, please contact our support team.

12Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data by Nusantara4D, please contact our Privacy Officer via:

  • Email: support@nusantara4d.online (use the subject line "Privacy Enquiry")
  • Live Chat: Available 24 hours a day, 7 days a week via the nusantara4d platform

We are committed to taking every privacy-related inquiry seriously and will respond within 14 business days of receipt. For more formal data rights requests, please refer to Section 6 of this document for detailed procedures.

If you are not satisfied with how we handle your privacy inquiry after using the channels above, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority in your jurisdiction.

FAQ – nusantara4d Privacy Policy

Answers to the most common questions about how we handle your personal data.

To open a basic account at nusantara4d, you only need to provide an active Malaysian phone number for OTP verification, a valid email address, and a strong password. Additional details such as your full name and date of birth are required to complete your account profile. Full identity verification (KYC) — which requires a copy of your MyKad or passport — is only required when you make your first withdrawal or when your withdrawal amount exceeds a certain threshold. This is a standard security measure to ensure that funds are only released to the verified account holder.

No. Nusantara4D strictly does not sell, rent, or share your personal data with third-party marketing companies or data brokers for advertising purposes. Your data is only shared with service providers directly involved in the operation of our platform — such as payment gateways Touch 'n Go, GrabPay, or DuitNow to process your transactions, or game providers to deliver live casino and slots. All such third parties are contractually bound to protect your data.

There are several easy ways to stop receiving marketing emails from nusantara4d. The quickest is to click the "Unsubscribe" link found at the bottom of any promotional email we send. You can also update your notification preferences in your account settings on the platform, or contact our support team via live chat or email at support@nusantara4d.online. Changes will take effect within 7 business days. Please note that you will still receive essential operational emails such as transaction confirmations, security notices, and account updates required for your security.

Yes, you have the right to request a copy of the personal data we hold about you under Malaysia's Personal Data Protection Act 2010 (PDPA). To submit a data access request, send an email to support@nusantara4d.online with the subject line "Data Access Request", along with your full name and the phone number registered to your account. We will verify your identity before processing the request. Data will be provided in a readable format within 21 business days of receiving a complete request. This service is provided free of charge for the first request within any 12-month period.

Following account closure, Nusantara4D will retain your data for the period required by law – in particular, financial records and KYC documentation must be kept for a minimum of 5 years in accordance with Malaysia's anti-money laundering (AML) regulations. Data not subject to these mandatory retention requirements will be deleted or anonymised within 90 days of account closure. You may request further details about the specific data still held and its retention period by contacting our Privacy Officer.

When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, or FPX, you are transacting directly with a verified payment gateway — not with nusantara4d's systems. This means your sensitive financial details (such as your e-wallet PIN or online banking password) never pass through or are stored in our systems. nusantara4d only receives confirmation that a payment was successful from the gateway. All communications between you and the payment gateway are protected with 256-bit SSL encryption, and our gateways comply with strict PCI-DSS security standards.
Privacy Enquiries?

Contact our Privacy Officer – response within 14 business days.

support@nusantara4d.online

Your Data is Safe at nusantara4d – Register with Confidence

Now you know that Nusantara4D takes the protection of your personal data seriously. Register a free account today and enjoy a betting platform that is secure not only in terms of gameplay, but also in safeguarding your privacy. Deposit via Touch 'n Go, GrabPay, DuitNow, or FPX in under a minute.

Data protected with 256-bit SSL encryption
Malaysia PDPA Compliant
Data is not sold to third parties
Nusantara4D Privacy Guarantee
Bank-grade 256-bit SSL encryption
Passwords stored in hashed form
Two-factor authentication (2FA) available
Malaysia PDPA 2010 Compliance
Regular independent security audits
Register Securely Now

T&C apply · For members aged 18 and above only

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